FREQUENTLY ASKED QUESTIONS
What sizes do you offer?
Our collections include standard sizes as well as thoughtfully designed one-size silhouettes. Please refer to the Size Guide and the Fit & Sizing information on each product page.
How should I choose my size?
Please refer to our Size Guide along with the Fit & Sizing details on the individual product page, as the fit may vary depending on the silhouette. If you're unsure, we're happy to help via WhatsApp or email.
Are your one-size garments suitable for everyone?
Our one-size styles are designed with relaxed silhouettes and generous ease. The fit range varies from style to style, so please check the Fit & Sizing details on the individual product page before ordering.
What does “One-of-a-Kind” mean?
It means exactly that — one piece, made once, for one wardrobe. Once a one-of-a-kind piece is sold, the same piece may not be available again.
Will sold-out styles be restocked?
Not always. Many Niravya styles are one-of-a-kind or produced in very limited quantities, so once they're gone, they may not return.
How do I care for my garment?
Most Niravya garments can be hand washed separately in cold water. Please refer to the care instructions on the individual product page, as care may vary depending on the fabric and style.
How soon will my order be shipped?
Orders are usually dispatched within 24–48 hours after order confirmation.
Do you accept returns or exchanges?
We do not offer returns or exchanges unless a damaged or defective product is received. Please read our Returns & Exchanges Policy under Terms & Policies for complete details.
Do you customise garments?
Yes, selected styles can be customised. Please contact us before placing your order to discuss the available options.
Can I visit your studio?
Yes. We'd love to welcome you to the Niravya Experience Studio in Thane during our business hours.
Please refer to Contact Information under Terms & Policies for the complete studio address and timings.